Shipping Policy
Last Updated: July 1, 2025
Thank you for selecting Otani Ninja Deterrent. We proudly offer international shipping services from Japan to customers worldwide. Please review the following policy for details regarding our shipping process.
1. Order processing
Orders are typically processed within 1–3 business days after payment is confirmed. We do not ship on weekends or Japanese national holidays, including;
- year-end and New Year holidays
- Golden Week (early May)
- Obon holidays (mid-August)
During periods of high order volume, shipments may be delayed. We will notify you separately if significant delays occur.
2. International Shipping
We currently ship to most international destinations. Shipping times and costs vary depending on the destination and the shipping method selected at checkout.
Estimated delivery times and costs by region
| Region | Estimated Delivery Time | Shipping Cost |
| North America | 2-5 business days | Calculated at checkout |
| Europe | 2-5 business days | Calculated at checkout |
| Oceania | 2-5 business days | Calculated at checkout |
| Asia | 2-5 business days | Calculated at checkout |
| Other Regions | 5-20 business days | Calculated at checkout |
*Delivery times are estimates. Customs processing or local postal delays may affect the delivery time.
3. Customs, Taxes, and Fees
International shipments may be subject to import taxes, duties, and fees imposed by the destination country. These charges are the customer’s responsibility. We have no control over, and cannot predict, the amount of such fees.
4. Shipping Confirmation and Tracking
Once your order has shipped, you will receive an email containing a tracking number and a link to track your package. Tracking information may take up to 48 hours to become available.
5. Damaged or Lost Packages
All orders are carefully packaged and shipped. However, we are not responsible for any damage or loss that occurs during transit once the package has been handed over to the carrier, unless the issue is due to our negligence.
If your package arrives damaged, please keep all packaging materials and contact the carrier to file a claim for compensation.
6. Shipping Restrictions
We currently do not ship to the following areas:
- Countries subject to trade sanctions or embargoes
- Military or diplomatic facilities (APO/FPO/DPO)
- Private mailboxes (availability may vary by carrier and region)
7. Contact Us
If you have any concerns or problems, please feel free to contact us:
OTANI NINJA DETERRENT
Email: info[at]ninja-deterrent.jp
Website: https://ninja-deterrent.jp/